Decor People respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit decorpeople.co.nz, contact us, request a quote or otherwise interact with us.

PERSONAL INFORMATION WE COLLECT

We may collect personal information that you provide directly to us, including:

Your name.

Your email address.

Your phone number.

Your company or organisation details.

Information relating to your enquiry, project or requirements.

Any other information you choose to provide when communicating with us.

We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, pages visited and general website usage information.

CONTACT FORMS AND ENQUIRIES

When you complete a contact form on the Decor People website, we may collect your name, phone number, email address and the information contained in your message.

We use this information to respond to your enquiry, discuss your requirements, provide product or technical information, arrange consultations and prepare quotations where appropriate.

HOW WE USE YOUR INFORMATION

We may use your personal information to:

Respond to enquiries and requests.

Provide product information and technical assistance.

Arrange consultations.

Prepare quotes.

Process and manage orders.

Communicate with you about current or potential projects.

Provide our products and services.

Manage our customer and business relationships.

Improve our website, products and services.

Understand how visitors use our website.

Maintain the security and functionality of our website and systems.

Comply with our legal obligations.

We will only use personal information for the purpose for which it was collected, or for another purpose permitted under the Privacy Act 2020.

SHARING YOUR PERSONAL INFORMATION

We do not sell or rent your personal information.

We may provide personal information to trusted third-party service providers where reasonably necessary to operate our business or provide our products and services.

These may include:

Website hosting providers.

IT and email service providers.

Suppliers and manufacturers.

Freight and logistics providers.

Installers and contractors.

Analytics providers.

Professional advisers.

Other service providers involved in delivering our products or services.

We may also disclose personal information where required or permitted by law.

Where personal information is disclosed outside New Zealand, we will take reasonable steps to ensure that it is handled in accordance with the requirements of the Privacy Act 2020.

COOKIES AND WEBSITE ANALYTICS

Our website may use cookies and similar technologies to improve website functionality, understand website usage and provide a better browsing experience.

Cookies are small files stored on your device by your browser.

Depending on your browser settings, you may be able to block or delete cookies. Disabling cookies may affect some website functionality.

We may also use analytics or other third-party tools to collect information about how visitors interact with our website.

MARKETING COMMUNICATIONS

If you choose to receive marketing communications from us, we may use your contact details to provide relevant news, product information, updates or information about our services.

You can unsubscribe from marketing communications at any time using the unsubscribe option contained in the communication or by contacting us directly.

SENSITIVE INFORMATION

We do not generally seek to collect sensitive personal information.

If sensitive information is provided to us, we will only collect, use or disclose that information where reasonably necessary, where you have consented, or where permitted or required by law.

STORAGE AND SECURITY

We take reasonable steps to protect the personal information we hold against loss, misuse, unauthorised access, disclosure, alteration or destruction.

These measures may include secure systems, restricted access, password protection and other appropriate technical and organisational safeguards.

However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee absolute security.

RETENTION OF PERSONAL INFORMATION

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business records or to meet our legal obligations.

When personal information is no longer required, we will take reasonable steps to securely delete or anonymise it.

ACCESSING OR CORRECTING YOUR PERSONAL INFORMATION

Under the Privacy Act 2020, you have the right to request access to personal information we hold about you and to request correction if you believe that information is inaccurate or incomplete.

There is generally no charge for requesting access to or correction of your personal information.

To make a request or discuss a privacy matter, please contact us:

Decor People

8/18 Airborne Road
Rosedale
Auckland 0632
New Zealand

Phone: +64 9 476 9367 or +64 21 343 829

Alternatively, you can contact us through the contact form on decorpeople.co.nz.

PRIVACY BREACHES

If we become aware of a privacy breach involving your personal information, we will assess the breach and take appropriate action in accordance with the Privacy Act 2020.

Where required, this may include notifying affected individuals and the Office of the Privacy Commissioner.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business, website, technology or legal obligations.

Any updated Privacy Policy will be published on this website.

Last updated: September 2026