These Terms & Conditions apply to your use of the Decor People website at decorpeople.co.nz.

By accessing or using this website, you agree to these Terms & Conditions.

WEBSITE INFORMATION

Decor People makes reasonable efforts to ensure that the information provided on this website is accurate and up to date.

However, we do not guarantee that product descriptions, specifications, dimensions, availability, pricing or other website content will always be complete, accurate, current or free from error.

We reserve the right to correct errors, update information and change products, specifications, pricing or website content at any time without prior notice.

Information contained on this website is provided as a general guide only and should not be relied upon as a substitute for a quotation, specification, order confirmation or other information supplied directly by us in relation to a particular project.

PRODUCT IMAGES, COLOURS AND SAMPLES

Images, photographs, illustrations, drawings and other visual material displayed on this website are intended to provide a general representation of our products and services.

Actual colours, textures, finishes and materials may vary from those displayed on screen due to factors including:

Screen and device settings.

Photography and lighting.

Image processing.

Manufacturing variations.

Fabric or material batches.

Natural variations in materials.

Where colour, texture, dimensions or finish are important to a project, we recommend confirming these details with us and, where appropriate, reviewing physical samples before placing an order.

Website images and samples are indicative only and do not form part of a contract unless expressly confirmed in writing.

PRODUCTS AND SPECIFICATIONS

Decor People supplies a range of commercial soft furnishings and window furnishing products, including curtains, blinds, curtain tracking systems and related products.

Product specifications, configurations and suitability may vary according to the particular application, building, installation environment and project requirements.

Customers should confirm all relevant technical, dimensional, installation and performance requirements before placing an order.

Information provided on this website is intended as a general guide and does not replace project-specific specifications or advice.

CUSTOM AND MADE-TO-ORDER PRODUCTS

Many products supplied by Decor People are custom manufactured, made to measure or produced to project specifications.

Where measurements, dimensions, quantities, specifications or other information are supplied by the customer or another third party, the customer is responsible for ensuring that this information is accurate.

Once manufacture, fabrication or sourcing of custom products has commenced, changes or cancellations may not be possible and may incur additional costs.

Any specific terms relating to manufacture, cancellation or alteration of an order will be set out in the relevant quotation, order confirmation or other documentation supplied to you.

MEASUREMENTS

Where Decor People undertakes measurement as part of an agreed service, those measurements will be used for the relevant quotation or order.

Where measurements are supplied by a customer, contractor, architect, designer or other third party, Decor People may rely on those measurements unless otherwise agreed.

Decor People is not responsible for errors arising from incorrect measurements or specifications supplied by another party, to the extent permitted by law.

QUOTES AND PRICING

Any prices displayed on the website are indicative unless expressly stated otherwise.

Formal quotations may take into account factors including:

Product selection.

Materials and fabrics.

Measurements and quantities.

Manufacturing requirements.

Freight.

Installation requirements.

Site conditions.

Other project-specific requirements.

Unless otherwise stated in writing, a quotation does not constitute acceptance of an order until it has been accepted in accordance with the terms contained in the quotation or order documentation.

We reserve the right to correct genuine pricing or calculation errors.

ORDERS

An order may be subject to specific terms relating to deposits, payment, manufacture, delivery, installation, cancellation and other project requirements.

These terms may be contained in a quotation, order confirmation, account terms or other documentation supplied by Decor People.

If there is any inconsistency between these website Terms & Conditions and terms specifically agreed in writing for a particular order or project, the specifically agreed terms will apply to that order or project.

AVAILABILITY AND LEAD TIMES

Any manufacturing, supply, installation or completion timeframes provided before or during a project are estimates unless expressly agreed otherwise in writing.

Lead times may be affected by circumstances outside our reasonable control, including:

Availability of fabrics and materials.

Supplier delays.

Manufacturing delays.

Freight and shipping delays.

Site access.

Construction delays.

Other supply-chain or project-related factors.

We will make reasonable efforts to meet anticipated timeframes but cannot guarantee estimated completion or delivery dates unless specifically confirmed in writing.

INSTALLATION AND SITE ACCESS

Where installation services are included, the customer is responsible for ensuring that reasonable and safe access to the site and installation areas is available at the agreed time.

Installation may be affected by existing building conditions, construction work, access restrictions or other site conditions.

If unforeseen conditions require additional work, materials or time beyond what was reasonably anticipated in the quotation, additional costs may apply.

Where appropriate, these will be discussed with the customer before additional work proceeds.

THIRD-PARTY PRODUCTS AND SUPPLIERS

Some products, fabrics, materials and components supplied by Decor People may be manufactured or supplied by third parties.

Availability, specifications, colours, ranges and manufacturing processes may change from time to time.

Where applicable, manufacturer warranties or conditions may also apply to particular products.

INTELLECTUAL PROPERTY

Unless otherwise stated, the content of this website, including text, photographs, graphics, logos, product information, drawings and website design, is owned by or licensed to Decor People or its respective licensors.

You may view and use website content for personal or legitimate business purposes connected with considering our products and services.

You may not reproduce, republish, distribute, modify or commercially exploit website content without prior written permission, except where permitted by law.

THIRD-PARTY CONTENT AND LINKS

This website may contain links to third-party websites or information supplied by manufacturers, suppliers or other third parties.

These links and materials are provided for convenience only.

We are not responsible for the content, security, availability or privacy practices of third-party websites.

The inclusion of a link does not necessarily indicate endorsement of that website or its content.

WEBSITE AVAILABILITY

We aim to keep the website available and operating correctly but do not guarantee continuous or uninterrupted access.

We may suspend, modify or withdraw parts of the website at any time, including for maintenance, updates or circumstances outside our reasonable control.

LIMITATION OF LIABILITY

To the maximum extent permitted by law, Decor People and its related parties will not be liable for loss or damage arising solely from:

Use of or inability to access this website.

Reliance on general information contained on this website.

Errors or omissions in website content.

Third-party websites linked from this website.

Viruses, malware or other harmful material transmitted through third-party systems or websites.

Nothing in these Terms & Conditions excludes, restricts or modifies any rights or remedies that cannot lawfully be excluded under New Zealand law.

CONSUMER GUARANTEES ACT

Where goods or services are supplied to a consumer for personal, domestic or household use, the Consumer Guarantees Act 1993 and other applicable New Zealand consumer laws may provide rights and remedies that cannot be excluded.

Where goods or services are acquired for business purposes, and where permitted by law, the parties may agree that the Consumer Guarantees Act does not apply.

Any such agreement should be included in the applicable quotation, account terms or contract.

PRIVACY

Our collection and use of personal information is governed by our Privacy Policy.

CHANGES TO THESE TERMS

We may amend these Terms & Conditions from time to time.

Any updated terms will be published on this website and will apply from the date they are published.

GOVERNING LAW

These Terms & Conditions and your use of this website are governed by the laws of New Zealand.

Any disputes relating to this website or these Terms & Conditions will be subject to the jurisdiction of the New Zealand courts.

CONTACT

Decor People

8/18 Airborne Road
Rosedale
Auckland 0632
New Zealand

Phone: +64 9 476 9367 or +64 21 343 829

You can also contact us through the contact form at decorpeople.co.nz/contact

Last updated: September 2026